Multiple Senior Management Positions - Water Business Unit

Job No: GRC255
Location: Gympie, Queensland

Gympie is at the heart of a rapidly expanding region which stretches from rural valleys in the west to the Cooloola Coast, gateway to spectacular Fraser Island. Enjoy the rural delights of the picturesque Mary Valley, the history of Gympie and the broad western area, home to country festivals and a strong agricultural base. For someone seeking a high quality of life, the region offers a unique opportunity.  You could be part of a forward thinking local government organisation with a commitment to continuously improving the services it provides to its 50,000 residents, in one of the most diverse locations in Queensland.

The regional centre of Gympie is central to the Gympie region, two hours north of Brisbane and in close proximity to the Sunshine and Fraser coasts. Council offices are located in Gympie's town centre close to shopping, cafes and parking.

 

Gympie Regional Council's Water Business Unit

Gympie Regional Council provides water and sewerage services to over 30,000 residents, and has recently embarked on a major reform program to implement and develop a contemporary customer focussed water business unit.  As such, unique and exciting opportunities exist for the experienced water business professional with a proven track record in the industry to lead the process and guide the goals and functions of this Council driven enterprise from its inception to new heights.  This is a once in a lifetime opportunity to build a modern water and sewerage business which is customer focused and underpinned by strong and sustainable business principles.

 

Remuneration: All positions will offer an attractive salary package negotiated with the successful candidate depending upon qualifications and experience.

Closing Date:  Sunday 5 March at 5.00pm AEST


No late applications will be accepted.  Only applications received via Council's online application system will be considered. Unsolicited applications from agencies will not be considered. 


 

Manager Customer and Commercial Services - Water Business Unit

Role overview and what we are looking for

This position requires the successful candidate to have exceptional leadership qualities to develop and implement the Water Business Unit's customer relationship management and performance monitoring objectives.

Responsible to the Executive Manager - Water Business Unit, you will be directly responsible for the efficient and effective management of the Customer and Commercial Services Branch through:

  • stakeholder engagement and communication
  • Customer Charter and Customer Service Standards through monitoring and compliance reporting.
  • Customer Liaison and service agreements for domestic and commercial customer, and internal corporate service providers.
  • Liaison with Industry regulators
  • Trade Waste management.
  • Regulatory reporting including SWIM Reporting, Drinking Water Quality Management Reporting and DEHP Compliance Reporting.
  • Customer complaints management
  • Customer Contact Centre Service Level Agreement monitoring and management.
  • Business unit performance monitoring and reporting.
  • Metering management, revenue assurance and cost neutrality

Mandatory for the role will be:

  • Bachelor Degree qualification in Business or a related field.
  • Demonstrated experience at Local Government management level, or senior management experience in a similar role and the ability to demonstrate true leadership and motivation skill with sound knowledge of contemporary human resource practices.
  • Sound knowledge of techniques in customer and stakeholder engagement, complaints management, developing and maintaining strategic relations at all levels of government and industry regulators and performance monitoring.
  • Demonstrated leadership and achievement in developing and managing service level agreement teams.

Position Description

For a full position description containing essential and desirable criteria, please click here.

 

Manager Strategic Planning - Water Business Unit

Role overview and what we are looking for

This position requires the successful candidate to play a pivotal role in preparing the Water Business Unit's Strategic Planning, Asset Management and Capital Works Program

Responsible to the Executive Manager - Water Business Unit, you will be directly responsible for the efficient and effective management of the Strategic Planning Branch through:

  • Long term (20+ years) strategic infrastructure planning and asset management.
  • Optimising asset life-cycle costs such as asset standardisation, condition assessment and maintenance programs by developing maintenance frameworks.
  • Capital investment frameworks and governance processes.
  • Development Assessments and Approvals for associated infrastructure, new connections and assets.
  • Feasibility studies and business cases that support growth, renewal, compliance and improvement projects.
  • Budget development and management.
  • Grants and funding application preparation and management.

Mandatory for the role will be:

  • Bachelor Degree qualification in Engineering.
  • Demonstrated experience at Local Government management level, or senior management experience in a similar role and the ability to demonstrate true leadership and motivation skill with sound knowledge of contemporary human resource practices.
  • Sound knowledge of strategic and asset management principles, legislation and relevant Australian Standards.
  • Demonstrated leadership and achievement in developing and managing key stakeholder relationships.
  • Demonstrated experience in the successful development and delivery of master planning and asset management planning projects within the water industry.

Position Description

For a full position description containing essential and desirable criteria, please click here.

 

Manager Projects - Water Business Unit

Role overview and what we are looking for

This position requires the successful candidate to play a pivotal role in delivering the Water Business Unit's Capital Works Program and Business projects.

Responsible to the Executive Manager - Water Business Unit, you will be directly responsible for the efficient and effective management of the Projects Branch through:

  • Project deliver for water supply and sewerage infrastructure.
  • Development of engineering designs, specifications, tender documentation, procurement and contract management, and management of contractors.
  • Development of strategic project management frameworks with capital investment governance and approvals processes.
  • Effective project delivery using a program approach.
  • Ensuring all 'as-constructed' date, including operation and maintenance manuals and requirements is captured in corporate GIS and AMIS systems.
  • Capital works budget management.

Mandatory for the role will be:

  • Bachelor Degree qualification in Engineering.
  • Demonstrated experience at Local Government management level, or senior management experience in a similar role and the ability to demonstrate true leadership and motivation skill with sound knowledge of contemporary human resource practices.
  • Sound knowledge of project management principles, legislation and relevant legislation and Australian Standards.
  • Demonstrated leadership and achievement in developing and managing key stakeholder relationships.
  • Demonstrated experience in the successful development and delivery of capital works projects within the water industry.

Position Description

For a full position description containing essential and desirable criteria, please click here.

 

Manager Operations and Maintenance - Water Business Unit

Role overview and what we are looking for

This position requires the successful candidate to play a pivotal role in delivering safe, reliable drinking water and removing and treating sewerage for domestic and commercial customers that meets the business objects of the Water Business Unit.

Responsible to the Executive Manager - Water Business Unit, you will be directly responsible for the efficient and effective management of the Operations and Maintenance Branch through:

  • Operating and maintaining drinking water supply and sewerage schemes to ensure regulatory compliance and customer service standards.
  • Network and treatment monitoring and reporting.
  • Customer complaints management.
  • Safety, quality and environment system implementation.
  • Maintenance framework implementation that optimises asset life-cycle costs.
  • Asset condition assessments.
  • Contract management and / or service level agreement monitoring and management.

Mandatory for the role will be:

  • Bachelor Degree qualification in Engineering, Science, Environment management or a related discipline.
  • Demonstrated experience at Local Government management level, or senior management experience in a similar role and the ability to demonstrate true leadership and motivation skill with sound knowledge of contemporary human resource practices.
  • Extensive knowledge and experience of operation and maintenance practices and frameworks relevant to the water industry.
  • Demonstrated leadership and achievement in developing and managing key stakeholder relationships.
  • Sound knowledge of customer contact/call centre requirements and scripting, job planning, operational monitoring, control and management of performance standards and reporting requirements for a regulated water industry business.

Position Description

For a full position description containing essential and desirable criteria, please click here.

 

If you believe you are the right person for any of these fantastic opportunities, we want to hear from you.  

 

 

Who to Contact

For information regarding the requirements of any of these roles, please contact Moira Zeilinga, the Executive Manager - Water Business Unit on Ph: 54810493 or via email moira.zeilinga@gympie.qld.gov.au

For assistance lodging your application using Council's online system, please contact Council's Advisor - Human Resources, Ros McVicar on 07-5481 0646 or email ros.mcvicar@gympie.qld.gov.au

 

What we offer?

  • An attractive salary package for the right candidate
  • Access to employee health and well-being programs
  • Fitness Passport: work out at over 25 local gyms for you and your family at a subsidised rate
  • Access to professional development and employee education assistance
  • Long service leave after seven years
  • Generous superannuation scheme 13 per cent
  • Access to salary sacrificing
  • Employee assistance program offering free confidential counselling services for employees and their families.


Our Values

  • Accountable
  • Consistent
  • Appreciative
  • Communicative
  • Respectful


For a full explanation of our values please click here

Successful applicants will be required to undertake various checks such as skills, qualifications, reference, medical and national police.

 

How to apply

Keen to apply? Simply follow the instructions below:

1) Download and review the position description above
2) Complete the information below, as requested (please use an individualised email address as using another person's may effect your application, if you do not have one please follow this link to create a Gmail account)
3) Click 'APPLY'
4) Attach your resume, covering letter and a single document containing copies of your qualifications, licences or tickets as applicable.
5) Click 'NEXT' and 'CONFIRM'

Please note before continuing: It is advisable that you prepare your responses in a separate word or text document, saving your work as you go and that you then copy and paste this prepared information in the form before completing the application process. Please keep your responses to a maximum 300 words for each question.

 

Applications close  on Sunday 5 March 2017 at 5.00pm AEST. No late applications will be accepted. Only applications received via Council's online application system will be considered.

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